Troubleshooting

Over the years, we have acquired in depth knowledge of the products we carry and here, we present this information in an organized Q & A format so you can easily locate your issue and the respective solution.

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iTimer

You can do this by using the “Advanced” button on the iTimer installer.

Consult the iTimer Insallation Guide here:
http://www.amestsantim.com/itimer-installation/

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The default password for the iTimer Server is “itimer” for the most recent version and “adminPass” for older versions.

The default user id and password for iTimer Client is “admin” and “itimer” respectively.

You can change the default password both on the server and the client by using the Change Password feature.

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You can use the official iTimer Uninstaller:

Download

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Yes, you can use them together but you have to make sure that iTimer is installed on a drive (partition) that has not been “frozen” by Deep Freeze. If that is the case, you will not be able to get meaningful reports from iTimer since the usage data will be erased by Deep Freeze after every restart.

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You can do this by signing in on the iTimer Client and then right clicking on the iTimer Client from the task bar and selecting “Settings”. On the settings screen, you can change the name, phone number and motto that is displayed on the iTimer Client screens.

Consult the iTimer Insallation Guide here:
http://www.amestsantim.com/itimer-installation/

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12 people found this helpful.