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49 Comments to “Get Help”

  1. abeba says:

    hi amest santim you are great
    u help me so so much thank
    u for help may GOD bless u

  2. soressa gemechu says:

    The action ( innovation ) of the team is not like the name of the organization (amest santim) it is great and very great .I learned a lot from your web.I expect more in the future and i will visit you when I come to sheger.thank you..
    soressa from Dilla

  3. Eshtaol says:

    i am unable to see report because of Administrator password error In server PC!
    What shall I do?

  4. Ouma-tech says:

    HI
    I have 9 monitor and 3 system units of 620, the current network configuration is
    System 1 holds 3 monitor and it`s monitor including NC300.
    System 2 holds 3 monitor and it`s monitor including NC300.
    System 3 stands alone this PC get the connection directly from telecom ADSL.
    –The question is how to configure itimer SERVER AND CLIENT on System 3 to control centrally, since it is standalone there is no PC Station is installed it which is NC300.
    –The client itimer installed on the first 4 monitor including the main one and also in System 3 installed Server itimer but not actively displayed the client station in the central server.
    –How to fix this problem? If you want anything not clear, I can specify in txt or phone.

    • admin says:

      It’s easy.
      First install the iTimer server on the stand alone computer using the standard installation method.
      Then on all other computers (both the host and the stations) you have to install the iTimer Client using the “Advanced” button while specifying the computer name of the computer that you installed the iTimer server on.
      You also need to turn off windows firewall or any other antivirus software that might be blocking it!
      http://www.amestsantim.com/itimer-installation/

  5. BEREKET ABEBE says:

    hi guy thank u 4 your offer.. u r simply best..
    i got issue 2 askpc-station network… (there r two stand alone comp and one host computer with 6 station monitors) haw can i create control mechanism for my stand alone computers and in my internet cafe is that posible just give me ur idea please……thankyou-

  6. biniyam says:

    hi guys first thanks for you support let me ask you one question i trying to install i timer in stand alone computer but i can’t the massage says pls contact online support how can i solve this problem or is there any prerequisite to install i timer or it needs other software

    • admin says:

      Well, iTimer is designed to work on Windows XP only, some users have reported success with using it on Windows 7. That is the only requirement. Please consult the installation guide for the right installation steps.

  7. habtamu says:

    i plug a flash in station computer the outomaticly display in all monitor how can i see in one moniter.

    • admin says:

      You can use the ‘USB port assignment’ feature as described in the user’s guide to control which port belongs to which station. This feature is located in the NCX 2000 XP console.

  8. Engidawork says:

    Dear,
    I have changed the password for my i timer which I bought from you but forgot the password.
    what can I do?

    • admin says:

      Run the included uninstaller to remove the software and then re-install it. That will reset everything back to the default values.

  9. bk miliano says:

    dear amest santim i use pc station for 3 computer and other 2 computer with their own system unit now i need to connect the the 2 computers timer to the server but its can to be display their timer to the server i jst install the timer for both the alone pc , they lock by their timer still their timer not display to the server plz respond yr support ?

    • admin says:

      Most probably, Windows Firewall or some other antivirus software is blocking the iTimer. Try turning off Windows Firewall on both the server computer and the stand alone computers.

  10. masresha says:

    I have pc station but key number & serial number are erased so what can i do/ haw can i insole the station can you give me the numbers?

  11. Kasim says:

    Please help me
    I have a problem in monitor resolution for client computer.
    I can’t fix the resolutions of the monitors.
    If I try to make the display adjustment using the following steps
    right click on the desktop->properties-> setting tab->after this ,color quality only has one option “Medium(16 bit)” what shall I do. please help me as soon as possible
    thank u for your cooperation

  12. hilina says:

    while am using p-station my computer infected with virus and i formatted and instal with xp pack3 but still the station windows delayed to start. it displays on the screen “waiting for start” so amst santim plz help me how to fix this problem through my email,thank you for help me!

    • admin says:

      It is most probably because you used a bad copy of Windows XP. Try formatting using another CD and it should solve your problem.

  13. samuel solomon says:

    stations displayed on the managment console but station do not display on screen what is the problem
    Thanks a lot

    • admin says:

      You should probably check your monitors. If they stations are detected, then there is no problem with the stations. Check your monitor vga cables and whether your monitor is set to analog/digital…

  14. samuel solomon says:

    Thank u for your answer it was helpfull
    The other thing is that skype is not working on xp sp2 it works starting from sp3 where can i find clear xp sp3 can i come to your office
    Best regards

  15. Tegegn says:

    Hi, This is Tegegn and I am writing to ask about the windows compatibility for Itimer pc-station. Is it possible to use Ubuntu operating system? please advice me. Thank you.

    • admin says:

      Hello Tegegn,
      iTimer was designed to work on windows and will therefore not working on Ubuntu. However, PC-Station does work on Ubuntu 7.03
      The driver for Ubuntu is already included in the PC-Station CD.

  16. HABTAMU says:

    HI AM CHANG THE OPERATING SYSTEM B/C SKYPE DOS’T SUPPORT PACK 2 AND AM CHANGE OPERATING SYSTEM BY WINDOWS XP PACK 3 BUT THE STATION DOS’T STARS. WHEN I CHANGE THE LIMITED ACCOUNT TO ADMINISTRATOR IS THERE ANY DIFFERENT SOLUTION CAN I GET.
    SECOND WHEN I START I TIMER CLINT FROM THE SERVER THE CLINT COMPUTER AUTOMATICALLY START FIRE FOX WITH GRSHA.COM SITE. WHEN I START ITIMER THIS ACTION COME AGAIN AND AGAIN AND IN THIS CONDITION MY STATION IS BUSY WHAT CAN I DO ADMIN
    TNX!!!!!!!!!!!!!

    • admin says:

      Yes, PC-Station works best on Windows XP Service Pack 3, the reason you’re having problems is because the XP CD you used has problems. Try re installing windows using another copy of XP.
      The default behavior of iTimer is to open eGursha.com using the default browser when the station is started, this is seen as a helpful feature because eGursha.com has all the common websites on its homepage from which the user can click and use.

  17. HABTAMU says:

    TNX!!!!!!!!!!!! ADMIN

  18. Biruk says:

    Hi
    I have been using itimer for the last six months and suddenly when I boot my server it displays an error message
    Run time error ‘2147467259 (80004005)’ : system resource exceeded.
    I don’t have an antivirus installed and scanned my hard disk for possible virus.
    please help me to use my lovely itimer.

    • admin says:

      Biruk,
      Seems like your installation got corrupted by either a virus or something similar. Have you tried re-installing the iTimer Server?

  19. Smachew says:

    Dear Amst santim owners how r u doing!
    I already configured my pc station but the clients or the added PCs ask me a log in password which is not set before/ during installation after registration or after configuration.
    now what can I do or how can I solve this problem?????
    please help me as much as soon!

    • admin says:

      If you look at the installation video, your question will be answered. You need to set the stations to Auto logon. You can find the procedure in the video.

  20. eyerusakem says:

    i can not get a report on z server how much s worked,it says to me ,`there wad no data found ‘ it doesnot give me a report the total amount worked ,

  21. solo says:

    hey, i want ask you guys something, i have been using your product that is pc station. but now the mouse of the pcs that i connected from the server pc are stacked, but the keyboard is still working. can i get some help about this?

    • admin says:

      The problem is either the mouse itself or Deep Freeze. If it is the later, you can consult the troubleshooting section.

  22. YETSEDAW says:

    can you help i can not Removed or disabled my pc deep freeze i trey more times disabled by pressing ctrl,alt,shift and f6 i can not disabled deep freeze .

  23. Mekuriaw says:

    Hello Dear Amestsantim Team! How are you? Please I get a help on the problem below see when I install the PC station.
    NCX 2000-XP is not successfully installed

    Errors report:

    This software is hardware protected. Your hardware is not supported. Please contact For support help form please double click the below link: or its distributors for purchase of the hardware.

  24. sisay says:

    HI
    I have 18 monitor and 3 system units of 620, the current network configuration is
    System 1 holds 3 monitor and it`s monitor including NC300.
    System 2 holds 3 monitor and it`s monitor including NC300.
    System 3 holds 3 monitor and it`s monitor including NC300
    i install windows xp sp3 correctly and i install pc station correctly using step
    –The question is win logon terminated.
    –How to fix this problem? If you want anything not clear, I can specify in txt or phone.

  25. Geza says:

    I need pc station serial and regestration number please.

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